Contact AML Mate

Tell us what you need help with.

Ask about AML Mate, your account, pricing, or where to find the right AML/CTF guidance. Send the form below or email us. We aim to reply within one Australian business day, and clearer context helps us give you a useful answer the first time.

support@amlmate.com.au

Faster answers

You may not need to wait.

These free routes cover the questions people most often ask before contacting support.

  • Check whether the rules may apply

    Run the free AML/CTF check. No login is required.

    Run the free check

  • Follow an AUSTRAC Online task

    Use the free screenshot guides for common portal tasks.

    Open the tutorials

  • Cannot access your account?

    Request a password reset from the sign-in email address.

    Reset your password

We can explain how AML Mate works and point you to public guidance. We cannot provide legal advice.

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